Privacy policy

Welcome to www.legere.com. Please read the terms and conditions of this Privacy Policy carefully before ordering any products from us (the “Products”) or accessing our website (the “Website”). The terms and conditions of this Privacy Policy will be updated from time to time and all revisions will be posted on the Website. We strongly recommend that you review this Privacy Policy regularly to ensure you are aware of these changes.

  1. INTRODUCTION

As a part of the sale of the Products and the operation of the Website, Légère Reeds collects personal information. Légère Reeds respects the privacy of its customers and believes that such information deserves protection. This Privacy Policy will explain what types of personal information Légère Reeds collects, what uses are made of such information, and under what circumstances such information may be disclosed.

At all times, it is your decision as to whether you wish to purchase the Products or access the Website and provide us with information about yourself. At no time will we collect, use or disclose your personal information for purposes other than those listed in this Privacy Policy without your consent, except where otherwise permitted or required by law.

Throughout this policy we refer to “Légère Reeds”, which means Légère Reeds Ltd., the seller of the Products and the owner of the Website, and its affiliates.

  1. COLLECTION OF PERSONAL INFORMATION

In order to effectively deliver the Products and associated services to its customers, Légère Reeds must collect certain personal information. Such information may include, for example, the customer’s name, address, phone number, fax number and email address. Légère Reeds must also collect certain financial information, such as credit card information, in order to process payments for the Products.

If you choose to subscribe to or communicate with us through SMS, MMS, RCS or other mobile messaging services, we may also collect your mobile telephone number, messaging preferences, opt-in information, consent records, opt-out information, message interactions and other information reasonably necessary to provide and administer those communications.

You may visit and browse the Website without registering and without directly providing any personal information. In other instances, such as when sending Légère Reeds an email message, requesting further information concerning the Products, providing us with feedback, or subscribing to communications from us, we may require that you provide personal information such as your name, email address, postal address, phone number and fax number.

Where you provide personal information directly to another organization at another website through a link on our Website, Légère Reeds shall not be responsible for the collection, use or disclosure of such information, and we encourage you to examine the other organization’s privacy policy.

  1. USE OF PERSONAL INFORMATION

Légère Reeds may use personal information provided by you in the following ways:

To deliver the Products, including:

  • processing payments;

  • shipping products; and

  • general administration.

To process technical and customer service-related inquiries.

To personalize the delivery of content and information to you.

To provide transactional communications, including information concerning orders, shipping, exchanges, customer service matters and other transactions.

Where you have provided the appropriate consent, to send marketing and promotional communications by email, SMS, MMS, RCS or other communication channels.

To administer our mobile messaging programs, including maintaining records of consent, responding to opt-out requests and providing customer support related to messaging services.

Légère Reeds may also use personal information and data collected to generate aggregate statistics and reports for internal use. However, these statistics and reports will not contain any information that would identify individual users of the Products such as you.

  1. DISCLOSURE OF PERSONAL INFORMATION

As a normal part of providing the Products and operating our services, Légère Reeds must disclose certain personal information to third-party service providers. For example, Légère Reeds must provide your address to our delivery service. Légère Reeds must also provide certain financial information to credit card processing companies in order to process payments for the Products.

We may also provide personal information to service providers that assist us in operating our Website, processing transactions, providing customer service, managing communications, or delivering SMS, MMS, RCS and other messaging services on our behalf. These service providers may use the information only as necessary to provide services to Légère Reeds and subject to applicable privacy and confidentiality requirements.

Your non-aggregated specific personal information will not be sold, rented or made available to anyone other than Légère Reeds except as described in this Privacy Policy, as necessary to provide services on our behalf, where you have given us express permission to do so, or where otherwise permitted or required by law.

Text messaging originator opt-in data, mobile telephone numbers and consent information will not be sold, rented, shared or otherwise disclosed to third parties for their own marketing or promotional purposes.

For greater certainty, the foregoing does not prevent Légère Reeds from providing mobile messaging information to service providers, telecommunications providers, messaging platforms or other vendors solely as necessary to transmit messages, administer our messaging programs, maintain consent and opt-out records, prevent fraud, provide technical support or otherwise perform services on behalf of Légère Reeds.

Légère Reeds reserves the right at any time to disclose personal information: (i) to comply with any applicable law, regulation, legal process or governmental request; (ii) if such disclosure is necessary or appropriate to the sale of the Products or operation of the Website and associated services; and/or (iii) to protect the rights, property or safety of Légère Reeds and its users, partners, providers, licensors and/or merchants.

  1. REVISIONS TO PRIVACY POLICY

If Légère Reeds decides to change this Privacy Policy, changes will be posted on the Website so that you will always be aware of what personal information is collected, how it is used, and under what circumstances it may be disclosed.

  1. ERROR CORRECTION

You have the option of correcting factual errors in your individually identifiable information on our computer systems. To protect your privacy and security, you may be required to provide appropriate identification before this information is altered.

To correct your information, simply send a written request via Contact Us.

  1. CONSENT

By purchasing a Product, sending a request for information, using the Website, or otherwise providing personal information to Légère Reeds, you consent to the collection, use and disclosure of your personal information as described by this Privacy Policy, subject to applicable law.

Consent to receive marketing or promotional SMS, MMS or RCS messages is optional and is not a condition of purchasing any Product or service from Légère Reeds.

Where you have opted in to mobile marketing communications, you may withdraw that consent at any time by following the opt-out instructions provided in the message, including replying STOP where applicable, or by contacting us.

If at any time you otherwise wish to withdraw your consent to the collection, use or disclosure of personal information, you may send a written request via Contact Us, subject to legal, contractual and operational restrictions and reasonable notice.

  1. QUESTIONS OR COMMENTS

Légère Reeds welcomes your feedback regarding this Privacy Policy. Please direct any comments, suggestions or concerns to our privacy officer via Contact Us.